Understanding Your Privacy with Terraivo

Information We Collect

At Terraivo, we respect your privacy as a enduring trust. We gather personal information such as your name, email address, shipping address, and payment details when you place an order or interact with our website. This information is essential for fulfilling your orders and enhancing your experience. We may also collect non-personal information, like browsing behavior, to understand how you engage with our online presence. Each piece of information collected serves a purpose, allowing us to honor your needs and preferences.

How We Use It

Your information is a precious resource that we utilize to improve your experience with Terraivo. We use your personal data to process orders, communicate with you, and offer tailored recommendations that reflect your unique taste. Additionally, your information may be employed to enhance our website and services, ensuring that we continuously lift the pauses you share at your table. Each use of your data is a step toward creating a more meaningful connection.

Sharing & Disclosure

We believe in transparency and integrity. Therefore, we do not sell or rent your personal information to third parties. However, your data may be shared with trusted partners solely for the purpose of fulfilling your orders or complying with legal obligations. These partners include payment processors and shipping companies. In every instance, we ensure that these entities uphold the same care for your privacy as we do.

Cookies & Tracking

As you navigate through our website, cookies may be utilized to enhance your experience. These small data files allow us to remember your preferences and optimize your interactions with our site. You have the power to manage your cookie preferences through your browser settings, allowing you to choose whether to accept or decline them. Embrace this choice, as it grants you greater control over your online experience.

Data Retention

Understanding the importance of your data, we retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we will dispose of your information in a manner that safeguards your privacy. This commitment to responsible data retention reflects our dedication to honoring the trust you place in us.

Security

The security of your personal information is a careful duty we uphold with the utmost seriousness. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption and secure server protocols. While we strive to create a safe environment, please remember that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute protection.

Your Rights

You possess rights concerning your personal data, as provided by various laws. Under the California Consumer Privacy Act (CCPA) and similar regulations, you have the right to access, delete, and request information about your personal data. For those in the European Union, your rights under the General Data Protection Regulation (GDPR) include data access, rectification, and erasure. To understand and exercise your rights, please refer to the relevant sections of these laws.

Children’s Privacy

Terraivo is committed to protecting the privacy of children. We do not knowingly collect personal information from individuals under the age of 13. If you believe that a child has provided us with personal information, please our contact page, and we will take steps to delete such information promptly.